Privacy Policy

Fresh Bath Renovations ("Fresh Bath," "we," "us," or "our") is committed to respecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request a bathroom renovation quote, or otherwise interact with our services.

1. Information We Collect

We collect information that you choose to provide directly and certain information automatically when you use our website.

• Contact details: name, email address, phone number, street address, city, state, ZIP code.
• Project information: details about your current bathroom, renovation preferences, and any notes you share in our forms.
• Website usage data: IP address, browser type, device identifiers, pages visited, and interaction timestamps.

2. How We Use Your Information

We use the information we collect to:

• Provide free bathroom renovation quotes and estimates.
• Schedule consultations, follow-ups, and project-related calls or emails.
• Match you with Fresh Bath teams or trusted home services partners when appropriate.
• Improve our website, marketing, and customer experience.
• Comply with applicable laws and respond to lawful requests.

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to remember your preferences, understand how visitors use our site, and measure the performance of our marketing campaigns. You can control cookies through your browser settings, but disabling cookies may impact certain features of the site.

4. Information Sharing

We do not sell your personal information. We may share your information in the following limited circumstances:

• With bathroom renovation contractors, installers, and other partners who help deliver quotes and services in your area.
• With service providers who support our operations (hosting, analytics, marketing, call centers) under appropriate confidentiality obligations.
• To comply with law, legal process, or government requests.
• To protect the rights, property, or safety of Fresh Bath or our users.

5. Your Choices

You may have the right to:

• Request access to the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request deletion of your information, subject to legal obligations.
• Opt out of marketing communications by following unsubscribe instructions in our emails or replying STOP to SMS where applicable.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the website after any changes means you accept the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, you can contact us using the form on this website or through the contact information provided on our homepage.